
United States Postal Service Complaint





Incredibly poor customer service - postage
Monica addresses me and I state that I have a package to go internationally and would require the proper forms. She says, " white form over there", I ask "where". She points. I pick up a white form and ask, "This one?" Monica replies, "No, the white form." I pick up another white form and ask, "This one?", Monica replies, "No the small white form in front of the big white form."
I ask another of the counter staff where i might find a pen. There are two tied to the counter on the other side of a pillar.
I complete my form and return to Monica as there was a line and she is now free.
I state my requirements, kindly and courteously and her response is gruff, like she really HATES being there. Her charge is 50% higher than at another post office (they had run out of customs forms) and she tries to double sell me Tracking/Registered and Customs tracking.
She finishes, pushes the receipt to the other side of the counter three feet away from me and from where she took my payment (I am not aware if the transaction is complete) and she calls out "Next".
I don't think I could script poorer behavior or customer service. Is it any wonder that the USPS is falling to it's knees? Would I do everything possible not to have another such unpleasant experience? You bet. That's why I am writing this and that's why I will NEVER return to the 1617 3rd Ave, New York, NY 10128 post office branch again.
Shame on you USPS
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More United States Postal Service reviews
Similar reviews
- Manager was incredibly rude.
- Poor service
- Exceptionally poor service
- PODS - incredibly rude at customer call centre
- Worst Experience
- Incredibly professional and fast!
- reliabilty issues
- L'Oreal Youth Code Eye Cream
- Stale Product
- RUDE RUDE RUDE
- Just incredibly rude...
- Incredibly bad!
- Incredibly poor service and billing charges!!
- Great price and incredibly professional movers
- Poor Quality Service
- Pharmacy is so poor - I watched people walk out while I sat and waited for my prescription for...
More

How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you


Activity
Details
Company Location
New York


[Top]